Warranty, Sharpening & Knife Care
Made to be used. Made to last.
Every Knife Hat Blades knife includes a lifetime workmanship warranty plus one complimentary first sharpening.
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Knife Hat Blades knives carry a lifetime warranty against defects in materials or workmanship. Covered knives will be repaired or replaced at Knife Hat Blades discretion. The warranty applies to the original purchaser or gift recipient.
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Normal wear, rust, accidental damage, improper care and misuse are not covered. This includes dishwasher damage, dropping, prying, cutting bones or frozen food, and damage from improper sharpening.
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Every Knife Hat Blades knife includes one complimentary first sharpening with no expiration date. Contact me before mailing or dropping off your knife to arrange service.
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It includes an inspection, standard edge refresh, light cleaning and handle conditioning. Chips, broken tips, thinning, rust removal, refinishing and other repairs are quoted separately.
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After your complimentary sharpening, you’ll receive preferred pricing on future sharpening and maintenance for that knife. Rates may change over time, and repairs are quoted separately.
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Hand wash only. Never place your knife in the dishwasher.
Dry immediately after washing, and rinse and dry promptly after cutting acidic foods such as citrus, tomatoes, or onions.
Do not soak your knife or leave it sitting wet.
Apply a thin coat of food-safe knife wax periodically to help protect the blade and handle.
Store your knife in a block, sheath, saya, or other method that protects the edge.
Avoid cutting on glass, stone, ceramic, or other hard surfaces. Wood and quality plastic cutting boards are best.
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Local drop-off can be arranged in advance. Contact me before mailing a knife for packing instructions. Shipping is not included with complimentary or discounted sharpening.
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Use the website contact form and include your name, order number if available, a brief description, and clear photos. I’ll contact you with the next steps